I know how to help people better understand and solve business challenges. I know how to help people managing small and medium sized businesses grow their profit, improve interactions with their customers and their customers’ perceptions of their brand. 

I believe that everyone benefits from an objective expert's second opinion. I believe that my unique perspective and knowhow make a big difference. 

I collaboratively set up clearer strategies, build better brands, and design better services, all while improving the learning experiences for everyone involved. I explore challenges with transparency, which is often not possible for the directors and entrepreneurs being in the middle of it. My support comes in different ways from one-hour strategic business therapy sessions (SBTs), customer experience audits, internal jam sessions, open and in-house workshops, or co-implementation and development, just to name a few. The range of my services, processes and methodologies is wide and the emphasis is on getting the right things done well.